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Alasdair

Head of Coaching Operations at GIXO

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  • Cancelling or rescheduling a class

    Can't make it to class? No problem! If you need to cancel a class that you're signed up to, just launch Gixo. Tap the Home tab at the bottom of your screen. You'll see "My Schedule", with...

  • View, change, or cancel your subscriptions (Android)

    For iOS devices: click here For Android devices: See below On your Phone or Tablet: Launch Gixo Navigate to the 'Me' tab at the bottom right of the screen Tap 'Subscription' Use the options to man...

  • View, change, or cancel your subscription (iOS)

    For Android devices: click here For iOS devices: See below On iOS, your payments and subscriptions are controlled by Apple, not Gixo. To change or cancel your subscription, follow these steps you...

  • How to Join a Class

    Browse classes. Tap “Pick a Class” in the 'Home' section of the app, or select the “Classes” icon from the bottom toolbar. The 'Classes' page will show all the classes for the next 7 days. Scroll d...

  • Let’s Get Started!

    Welcome To Gixo! To get started, select the app icon from your home screen. If you've not registered with us, create an account by tapping “Sign up." If you have registered in the past, tap “L...

  • Customizing privacy settings

    Your personal details, including full name, email address, phone number, and location will never be visible to other Gixo users, although your coach will have access to this information. During cla...